Customer Service Desk Controller (X2)

PURPOSE
To confidently engage clients, lead service desk operations and liaise with branch management while representing the company professionally.

REQUIREMENTS:

  • Proven experience in containerized logistics, imports, and exports
  • Previous experience in a similar role within the logistics or transport industry
  • Working knowledge of Navis and port operations is essential
  • Strong understanding of container movement, planning, and transport coordination
  • Ability to work long hours, under pressure, and within strict operational deadlines
  • Excellent teamwork, organizational, and problem-solving abilities
  • Own reliable vehicle is required
Customer Service Consultant

PURPOSE

To improve client experience by supporting Owners and the Body Corporate with queries and communication

REQUIREMENTS:

  • Sectional Title Course (CPMD or Paddocks etc.)
  • Previous experience in the property industry is essential
  • Customer/client service experience
  • At least 2 years administration, including working with Excel, Word and Outlook
  • At least 2 years’ experience in problem solving and dispute resolution
  • Knowledge of bookkeeping and/or general accounting principles
  • Microsoft Suite knowledge
  • Sectional Title industry and concepts
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