Head: Insights and Client Enablement

PURPOSE:
To lead Insights & Client Enablement by delivering predictive scorecards, automated reporting, and AI-driven insights that drive collections excellence and connect outcomes with senior stakeholders.

REQUIREMENTS:

  • Postgraduate qualification (NQF Level 8+) in Business Intelligence, Strategy, Data Science, or Operations Management
  • Certification in AI-enabled analytics platforms, BI tools (Power BI, Tableau), or quality management frameworks
  • 8+ years’ experience in collections strategy, business intelligence, or operational analytics
  • Minimum 3 years in senior management or Head-level leadership
  • Proven ability to deliver executive-level performance insights, lead QA frameworks in financial services, implement AI for workforce efficiency, manage blended human-AI models, analyze campaign and dialer performance across verticals, and govern scorecard-driven cadences for resource optimization
  • Strong capability in AI-driven reporting, workforce and collections strategy design, governance frameworks, and resource optimization through data-led insights and executive storytelling
Group Tax Manager

PURPOSE

To partner across executive and operational teams by applying independent judgment, delivering clear recommendations, leading implementation, and owning the Group’s tax positions.

REQUIREMENTS

  • Bachelor’s degree in Accounting, Tax, Finance or Law
  • Postgraduate tax qualification or equivalent specialist accreditation
  • Membership of a relevant accounting, legal or tax body
  • At least 5 years’ relevant tax experience, covering tax advisory work, tax management and in-house tax experience within a multinational business
  • Proven expertise in tax strategy, corporate structuring, and international compliance, with strong capability in managing audits, contracts, and intercompany funding
HR Officer

PURPOSE:

To provide end‑to‑end Human Resources support across operations, covering administration, recruitment, training, performance and talent management, and employee relations including formal representation.

REQUIREMENTS:

  • Degree/Diploma in HR or Industrial Psychology
  • 5–7 years HR experience at junior/mid‑management level
  • Proven labour relations management track record
  • Experience with SAGE People and other HRIS systems
  • Strong HR expertise in administration, recruitment, training, performance, talent and change management, employee relations, and labour legislation (LRA)
  • Proficient in MS Office; skilled in SAGE 300, ReMeasure, Lexis Nexis checks, Graylink e‑recruitment, and HR software
  • Excellent interpersonal skills with influence, persuasion, and ability to command respect
Maintenance Contract Supervisor – Control & Instrumentation

PURPOSE:

To manage maintenance contracts, ensuring compliance, safety, efficiency, and cost‑effectiveness while overseeing contractor performance, asset reliability, and continuous improvement across infrastructure.

REQUIREMENTS:

  • Electrical Engineering qualification (BTech/BEng/BSc) with project/contract management training
  • 7–10 years’ maintenance experience in light current systems (PLCs, instrumentation, BMS, SCADA)
  • Expertise in automation, fire detection, access control, building systems, and safety management
  • Ability to read and interpret technical drawings
  • Experience managing outsourced maintenance contracts; proficiency in Maximo CMMS
  • Valid driver’s license with safe manual driving experience
  • Computer literacy (MS Word, Excel, PowerPoint)
  • Fluent in English
Maintenance Electrical Manager

PURPOSE

To maintain electrical and electromechanical assets by ensuring safety, reliability, and performance, while implementing maintenance standards, overseeing contractors, and managing resources to deliver effective asset management plans.

REQUIREMENTS:

  • B.Eng. or B.Tech in Electrical Engineering
  • ECSA Professional Engineer or Technologist
  • At least 8 years’ relevant experience in maintenance operations
  • Comprehensive knowledge of the railway industry at an international level
  • Strong leadership and communication skills, with the ability to engage staff at all levels and board members, delegate effectively, supervise and control operations, and make sound decisions through negotiation
  • Fluent in English
Procurement and Contract Manager

PURPOSE
To manage tendering, procurement, compliance, and supplier relations while ensuring governance, safety standards, SED obligations, contract integration, and effective fleet and stock management.

REQUIREMENTS:

  • Bachelor’s degree / BCom in Supply Chain Management, Commerce, Business Administration, or related field
  • 5 years’ working experience in a similar role at Managerial level
  • Must have Project Management experience with strong skills in change management, coaching, mentoring, and communication
  • Proficiency in MS Excel (Intermediate) and PowerPoint (Advanced)
  • Code B driver’s license with proven driving experience

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T&T Academy is 100% black female owned and a level 1 contributor with a 135%
Procurement Recognition.

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